Frequently Asked Questions

Who is hydraulicstore.com?
Hydraulicstore.com is the internet marketing arm of Trausch Dynamics, founded in 1989 in Grand Island, Nebraska. We offer thousands of items stocked in our warehouses ready for immediate shipment. We want to be your one source for hydraulic and pneumatic products. Our success is evident because of the positive feedback we receive from our customers. We are devoted to customer satisfaction by offering quality products delivered promptly and great customer service. Try us out! You will not be disappointed.

How do I contact hydraulicstore.com?
Email: info@hydraulicstore.com
Phone: 800-323-5749
Fax: 308-382-0253
Mailing Address: 3727 Westgate Road, Grand Island NE 68803

What is your privacy policy?
We value and respect your privacy. Click here to find out more.

What is your quality policy?
Hydraulicstore.com is committed to quality by adhering to customer and regulatory requirements. Each employee is directly responsible for the quality of his or her work and is qualified to initiate steps to ensure both quality and perpetual improvement within the organization.

What payment options do I have?
We accept Visa, Mastercard and Discover. We do not accept Paypal payments but will accept checks and money orders. Please call to make these arrangements. We do not ship COD. Click here for an order form.

How do I open an account with you?
We do offer Net 30 terms. Click here to fill out an application and fax or email it back. Please realize that it may take up to two weeks for Net 30 terms to be approved. If you need an item shipped sooner, we recommend using a credit card to secure payment.

Can I order an item from you not listed on the website?
Not every item we stock is listed online. New items arrive daily. Also, we have access to many manufacturers. If you need an item you can't find on the website, simply email or call us. We will work to find it for you.

Do you offer quotes for larger orders?
Discounted pricing is available and noted on many items that have quantity breaks. Our philosophy is to offer competitive pricing online from the onset.  Other circumstances may allow us to discount pricing based upon quantity. Please call or email us.

Do you accept blanket orders?
Blanket purchase orders are a great way to lock in today's price for up to 12 months. We are happy to set them up for you and keep up with your ongoing fluid power needs. Let us know the frequency and quantities you require on a regular basis and we can arrange to ship and bill these items at the intervals you choose.